Privacy Policy

Transparency, data integrity, and client confidentiality are fundamental to how we engineer digital solutions.

Effective Date: January 1, 2026 • Last Updated: October 3, 2026

Epiqu Digital Solutions (“Epiqu”, “we”, “us”, or “our”), operating from Main Road, Pattukkottai, Thanjavur District, Tamil Nadu – 614601, India, is dedicated to respecting your privacy and protecting any information you share with us through epiqudigitalsolutions.com and during project engagements.

1. Information We Collect

We collect information only when necessary to discuss, scope, design, build, or maintain client web development and digital marketing projects:

Direct Contact Data: Name, business name, official email address, telephone/WhatsApp number, and location when you submit an enquiry form or message us.
Project Specifications: Technical briefs, existing domain details, design preferences, and functional requirements shared during discovery.
Automated Telemetry: Standard, non-personally identifiable technical telemetry (browser type, referring URL, pages visited, device screen size) captured via privacy-respecting analytics to optimize site performance.

2. How We Use Your Information

We use collected data strictly for genuine business purposes:

To prepare project proposals, technical architecture specifications, and quotation breakdowns.
To execute web development, custom software engineering, SEO, and maintenance contracts.
To communicate project milestones, updates, testing links, and deployment handovers.
To maintain server security and prevent unauthorized access or abuse.

We never sell, rent, or trade your personal or business data to third-party data brokers or marketing lists.

3. Confidentiality & Code Ownership

All source code, proprietary algorithms, client business data, and database records created or accessed during custom software and web development engagements remain strictly confidential. Upon receipt of agreed final payments, all custom source code, assets, and administrative credentials are fully transferred to the client.

4. Data Retention & Security

We implement industry-standard encryption protocols (TLS 1.3, HSTS), secure development environments, and restricted access controls. Client credentials and sensitive database access tokens are stored in encrypted vaults and purged upon project handover unless covered by an active maintenance agreement.

5. Third-Party Service Providers

To deliver reliable hosting, analytics, and messaging, we may work with trusted infrastructure providers (such as Cloudflare, AWS, Google Cloud, and payment processors). These providers adhere to strict data security standards and are authorized to process data solely to perform specified services.

6. Your Rights

You have the right to request access to any personal data we hold about you, request corrections to inaccurate information, or ask for the deletion of your enquiry data. To exercise these rights, email us at hello@epiqudigitalsolutions.com.

7. Contact Information

If you have any questions regarding this Privacy Policy or our data handling practices, reach us at:

Epiqu Digital Solutions
Main Road, Pattukkottai, Thanjavur District, Tamil Nadu – 614601, India
Email: hello@epiqudigitalsolutions.com
Phone / WhatsApp: +91 88071 80098